Bella Jeans

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products) & jewellery due to hygiene regulations. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
If you would like to exchange an item please complete the returns form within your order and send the item back to the address stated on the form and state which item and size you would like an exchange for.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

All of our in stock items are usually dispatched within 24 hours of order confirmation. Our estimated delivery time for delivery is 1-2 working days for items delivered within the UK.

Once your item is dispatched you will receive a "Shipping Confirmation" email from Amapola London. Where possible, tracking details will be provided.

Delivery Methods

For customers within the UK:

1st Class Royal Mail Standard Delivery / next working day courier (£4.85 / Free on orders over £100.00)

For international customers outside the UK: 

International Standard Shipping (£15 flat rate/various couriers dependent on country)

Southern Ireland Standard Shipping - £15